Fraud is everywhere, and businesses lose billions every year because of it. Chargebacks, stolen card details, fake disputes—if you're accepting payments online, you're at risk. The good news? You can fight back.

Here’s how to spot, prevent, and stop fraudulent transactions before they cost you money.

The Most Common Scams Targeting Businesses

Ever had a customer claim they never received their order—when you know they did? That’s chargeback fraud, and it’s a massive headache for businesses.

Or maybe you’ve seen strange orders from overseas, placed with stolen credit cards? That’s card-not-present (CNP) fraud, and it’s a favorite of cybercriminals.

Then there’s account takeovers, where hackers break into customer accounts, change payment details, and start shopping—on your dime.

Recognizing these scams early is key to stopping them.

How to Keep Your Business Safe

1. Use a Secure Payment Processor

Not all payment systems are created equal. If your provider isn’t PCI-compliant, you’re asking for trouble. Choose a processor that offers encryption, tokenization, and fraud detection tools.

2. Require Strong Customer Verification

Make it harder for fraudsters to slip through:
- Ask for the CVV code on credit cards.
- Enable two-factor authentication (2FA) for logins.
- Use 3D Secure (Visa Secure, Mastercard Identity Check) to verify purchases.

3. Spot Suspicious Transactions

Watch out for red flags like:
- Large orders from new customers
- Multiple transactions in a short time
- Billing and shipping addresses that don’t match

If something feels off, verify before shipping. A quick call or email to confirm the order can save you from fraud.

4. Reduce Chargebacks with Clear Policies

Many chargebacks happen because customers are confused. Avoid disputes by making sure your refund and return policies are clear and easy to find.

Also, send tracking numbers and delivery confirmations—proof of shipment helps fight false claims.

5. Train Your Team & Educate Customers

Your employees should know how to spot fraud, and your customers should understand how to protect their accounts. A little education goes a long way in preventing fraud.

Fraud is an ongoing battle, but businesses that take the right precautions can reduce risks, prevent chargebacks, and protect their revenue. By using a secure payment processor, verifying transactions, monitoring red flags, and educating both employees and customers, you can stay ahead of scammers and keep your business safe.

At TCB Pay, we make fraud prevention simple. Our payment processing system includes advanced security features, real-time fraud detection, and compliance with industry standards—all designed to protect your transactions and give you peace of mind.

Ready to upgrade your payment processes?

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